Last updated June 2026 — how bet365 collects, uses and protects your personal information.
When you create a bet365 account we collect information required to verify your identity and deliver our services — including your name, date of birth, email address, phone number and payment details. We also collect technical data such as IP address, device type and activity on the bet365 platform.
bet365 uses your information to verify your identity and age per licensing requirements, process deposits and withdrawals, provide customer support, detect and prevent fraud, send account and promotional notifications, and improve the bet365 platform experience for all customers.
bet365 does not sell personal data. We may share it with payment processors, identity verification providers, the UK Gambling Commission and US state gaming regulators where required by law, and platform service partners under strict confidentiality agreements.
bet365 uses 256-bit SSL encryption for all data in transit — the same standard used by international banks. Data at rest is stored on secure servers with strict access controls. bet365 has maintained a strong security record since 2000 and monitors the platform continuously.
Depending on your jurisdiction, you may have the right to access, correct, delete or port your personal data held by bet365. Contact our privacy team at privacy@bet365.com to exercise these rights.
bet365 uses cookies to maintain sessions, remember preferences and understand how customers use the platform. Cookie preferences can be managed through your browser settings or our in-site consent tool at any time without affecting your bet365 account.
Privacy questions: privacy@bet365.com